Jakob Sassersen Hill

FAQ About Jakob Sassersen Hill

• What is Jakob Sassersen Hill's address?

  Jakob Sassersen Hill is located at
  Prague, Prague, Czech Republic

• What is Jakob Sassersen Hill's job title?

  Jakob Sassersen Hill is a
  Welcome to my LinkedIn profile. I consider myself as a strong all-round strategic leader with deep experience within a broad range of IT services. From my mixed background in IT and auditing/accounting I have built a strong executive management leadership profile. I create visions that take advantage of the digital transformation as a business enabler, I use my passion to motivate my global organization around the world and I secure things get done through my high energy level and focus on what is most important With more than 15 years in the IT industry ranging from operation of infrastructure, IT support services, strategic management positions, consultancy and development I have a broad profile enabling me to look holistically at IT and how it can be used as a business advantage. Supplemented with my background in auditing and accounting I have a proven track record in improving the competitiveness. Specifically • In the 2 years in core infrastructure services I improved the profit margin for our storage services with more than 15%-points through optimizing the usage of storage as well as securing correct invoicing • I decreased the cost of support services for the global 225+ service desk organization I lead with improved perception of quality from our customer satisfaction surveys. This was among others achieved through increased sourcing to our offshore center in Philippines as well as a new delivery center in Brazil operational within 4 months from idea started • I lead creation of AI/Machine learning functionalities improving our 3.000 person operation area. Specifically our AI ticket routing functionality improved the Time To Resolve of the median ticket with 24%, saved 5.500 hours and improved the employee satisfaction with 6% I have a proven track record in leading globally and benefitting from diversities in cultures. Through my General Manager position in NNIT Czech Republic I build up an organization of 250 skilled IT professionals maintaining a low attrition in the 2,5 years between 4 to 15%. In my current position I am managing people in 6 countries around the world. I do a lot of larger presentations internally and at conferences globally with audiences of more than 500 people. I have a positive and happy attitude to life, and thrives in organizations that support changes for the better. Finally, I am a passionate board game player and designer Nnit

• What industry does Jakob Sassersen Hill currently work in?

  Jakob Sassersen Hill currently works in the
  Nnit

• What is Jakob Sassersen Hill's area of expertise?

  Jakob Sassersen Hill specializes in
  Welcome to my LinkedIn profile. I consider myself as a strong all-round strategic leader with deep experience within a broad range of IT services. From my mixed background in IT and auditing/accounting I have built a strong executive management leadership profile. I create visions that take advantage of the digital transformation as a business enabler, I use my passion to motivate my global organization around the world and I secure things get done through my high energy level and focus on what is most important With more than 15 years in the IT industry ranging from operation of infrastructure, IT support services, strategic management positions, consultancy and development I have a broad profile enabling me to look holistically at IT and how it can be used as a business advantage. Supplemented with my background in auditing and accounting I have a proven track record in improving the competitiveness. Specifically • In the 2 years in core infrastructure services I improved the profit margin for our storage services with more than 15%-points through optimizing the usage of storage as well as securing correct invoicing • I decreased the cost of support services for the global 225+ service desk organization I lead with improved perception of quality from our customer satisfaction surveys. This was among others achieved through increased sourcing to our offshore center in Philippines as well as a new delivery center in Brazil operational within 4 months from idea started • I lead creation of AI/Machine learning functionalities improving our 3.000 person operation area. Specifically our AI ticket routing functionality improved the Time To Resolve of the median ticket with 24%, saved 5.500 hours and improved the employee satisfaction with 6% I have a proven track record in leading globally and benefitting from diversities in cultures. Through my General Manager position in NNIT Czech Republic I build up an organization of 250 skilled IT professionals maintaining a low attrition in the 2,5 years between 4 to 15%. In my current position I am managing people in 6 countries around the world. I do a lot of larger presentations internally and at conferences globally with audiences of more than 500 people. I have a positive and happy attitude to life, and thrives in organizations that support changes for the better. Finally, I am a passionate board game player and designer

• Which languages does Jakob Sassersen Hill speak? 

  Jakob Sassersen Hill speaks the following languages:
  No languages available.

• Which industries has Jakob Sassersen Hill previously worked in?   

  Jakob Sassersen Hill has prior experience in the following industries:
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• What is Jakob Sassersen Hill’s work experience?  

  Jakob Sassersen Hill has the following professional experience:
  Nnit , Nnit , Nnit , Hjb Byggeforretning , Nnit , Nnit , Nnit , Nnit , Nnit , Nnit , Nnit , Nnit , Sas It Consulting , Oticon , Ernst And Young , Ernst And Young .

• How can I find Jakob Sassersen Hill on LinkedIn?  

  You can view Jakob Sassersen Hill’s
  LinkedIn profile at LinkedIn URL.

• What are Jakob Sassersen Hill’s work email addresses?  

  Jakob Sassersen Hill’s work email addresses are
  [email protected] .

• What company does Jakob Sassersen Hill work for?  

  Jakob Sassersen Hill works at
  Nnit